Who can sign in
The private areas are for owners and tenants of the communities we manage (once their registration is approved), our team and partners with a signed agreement. Each account is personal and non-transferable.
Your account and password
Keep your password secret and tell us immediately if you think someone else knows it. Sessions close after 30 minutes of inactivity, and administrators must use two-factor authentication.
Proper use
Use the portal only for its intended purpose: reporting genuine incidents, making requests and checking your community’s information. Do not upload offensive content, other people’s data without permission or infected files.
Community documents (minutes, accounts, receipts) are confidential: do not share them outside the community.
Incidents and emergencies
We respond to incidents within the time shown in the portal, on working days and hours. Emergencies (water, gas, electricity, safety) must also be reported by phone: the portal does not replace emergency services (112).
Votes and bookings
If your community enables votes or space bookings, they are governed by the board’s resolutions and horizontal property law. Portal votes are advisory unless the board decides otherwise. [REVISAR ABOGADO]
Suspension and closure
We may suspend an account that breaches these terms or when you stop being an owner, resident, employee or partner. You can close your account at any time from your profile or by writing to hola@fincasbautista.es.
Partnership agreement
Agencies, scouts and suppliers who work with us sign it in their panel (version 2026-11). [REVISAR ABOGADO]
1. Purpose. The partner may refer clients interested in buying, selling, renting or managing property, or provide services to the communities managed by Fincas Bautista through work orders.
2. Referrals. They may only be sent with the client’s prior consent. A referral earns fees if the transaction closes within the period and on the terms agreed for each property or service. [REVISAR ABOGADO]
3. Fees. Percentages or amounts are shown on each property in the shared portfolio or on each work order, and are paid against invoice once the transaction has been collected. Taxes not included. [REVISAR ABOGADO]
4. Confidentiality. Information about clients, properties and communities is confidential. A community’s address is only shown to the supplier after accepting the work order and may only be used for that job.
5. Data protection. When the partner accesses personal data on behalf of Fincas Bautista it acts as a processor: it uses the data only for the assignment, applies security measures, does not disclose it and returns or destroys it at the end (Art. 28 GDPR). [REVISAR ABOGADO]
6. Documents. The supplier keeps the requested documents valid and uploaded to its panel (liability insurance, Social Security registration, certificates of being up to date with payments). If they expire, no new orders are assigned.
7. Independence, term and termination. The partner acts independently and without exclusivity. The agreement is indefinite and either party may end it with written notice; transactions in progress are settled as agreed. [REVISAR ABOGADO]